Terms & Conditions

Welcome to Solaire Resort Casino (the "Platform" or "Website"). These Terms and Conditions ("Agreement") outline the rules for using our platform, which includes online casino games and services. Please read them carefully before creating an account with us.

Acceptance of the Terms

By registering an account on our Platform, you acknowledge that you have read, understood, and agree to these Terms and Conditions in full. If you do not accept any part of these terms, please exit this website immediately.

Eligibility Requirements

To use our services, you must be at least 18 years old (or the legal minimum age in your jurisdiction) and reside within a country or territory where online gaming is permitted by law.

Minimum Age Requirement

You must be at least 18 years old to play on our Platform. We will verify your date of birth during the registration process, so please ensure that you provide accurate information.

Geographic Restrictions

We operate in accordance with laws and regulations applicable to jurisdictions where we have a licensed presence or operations. This means that some games or promotions may not be available to users from certain countries or territories due to their specific regulatory requirements.

Account Registration Rules

1. You must register an account using your real name, address, and other required information.
2. One user per household/computer/device is permitted (see "One-Account-Per-User Policy" below).
3. You will need a valid email address to create an account, which we may use for communication purposes.

Identity Verification and KYC

1. We reserve the right to request additional information or documents from you at any time.
2. Such requests are made to ensure that your identity, age, and location comply with our regulatory requirements.
3. Providing false or misleading information will result in account suspension/closure.

Account Accuracy Obligations

You must accurately maintain your personal details within the Platform. Failing to update your contact information may prevent us from communicating effectively regarding platform-related matters.

Account Security Responsibilities

1. You are responsible for maintaining the security and confidentiality of your login credentials (username, password).
2. We will never request access or authentication in response to a direct email solicitation.
3. Do not share your account details with any person other than those authorized by you.

Login Credentials and Password Protection

We recommend using a secure password manager tool for generating unique passwords.

1. Choose an easily memorable but difficult-to-guess combination of letters, numbers, and symbols (minimum 8 characters long).
2. Regularly change your password every 90 days to maintain optimal security.
3. Avoid using the same login details across multiple websites or services.

Restricted Behaviour and Prohibited Activities

We prohibit any activities that involve:

• Multiple accounts by a single user or their proxies
• Manipulative account creation/suspension/closure exploitation for bonus abuse
• Any attempt to hack, damage our software, disrupt server operations, or otherwise interfere with the normal functioning of the Platform

Multi-Accounting and Fraud Prevention

1. You can only maintain one active account within your household/computer/device.
2. Creating multiple accounts using different addresses/email/phone numbers will be considered as multi-account abuse.

Bonus and Promotion Rules

We reserve the right to modify, cancel or remove any promotion at any time without notice. Each bonus/promotion has specific rules; failure to comply may result in bonuses being cancelled or forfeited.

• No simultaneous betting on multiple accounts.
• In-game cash backs: can only be withdrawn if a minimum of 1 spin is made with the funds credited.

Wagering and Gameplay Conditions

All wagers must be placed for real money on games listed in our casino lobby. If a game or promotion is withdrawn, your wagered funds are still valid towards other applicable offers.

• Games' rules can vary; check the respective product's webpage.
• Bets may not always generate returns due to inherent house edge.

Bonus Abuse Prevention

1. Only one account per user will receive bonuses/promotions from us.
2. Accounts with no real money play will have their promotional balance forfeited on initial deposit and/or withdrawal attempts unless a qualifying bet has been made within the allotted timeframe (refer Bonus Terms).
3. Failure to follow these terms may result in bonus removal/cancellation.

Deposits and Withdrawals

• You are solely responsible for managing your account funds, including making deposits/withdrawals.
• These transactions must be done through our designated payment providers.
• Our verification process requires submission of identification documents before withdrawal processing.

Verification Before Withdrawal

In line with regulatory requirements:

1. A minimum deposit requirement applies to some games; this is typically a bet that equals or exceeds the bonus amount credited.
2. Additional documentation may be required prior to initiating withdrawals.

We reserve the right to cancel/decline transactions suspected of being involved in any fraudulent or unapproved activities (including money laundering, fund transfers between accounts).

Processing and Review Procedures

Withdrawal requests will undergo review before processing; this includes a verification process which ensures all requirements are met.

• Processing time can vary depending on the provider.

Responsible Gambling Expectations

If you or someone you know has an addiction issue, seek help from organizations specializing in supporting problem gamblers such as GamCare, The National Centre for Addiction and Health in the United Kingdom (UK).

• Set limits: set a personal gaming budget.
• Self-exclude: restrict access to your account.
• Contact Us for assistance.

Self-Exclusion and Account Restrictions

1. Please use our self-exclusion tool or contact customer service directly if you wish to close an account temporarily or permanently.

Game Fairness and RNG Systems

All games provided by us operate using Random Number Generators (RNGs), which generate results randomly and unpredictably for each user.

• Gaming outcomes are purely based on luck with no influence or manipulation from our side.
• Our system follows independently audited software procedures to ensure randomness, ensuring fairness in all gameplay experiences offered at Solaire Resort Casino online platform.

Technical Interruptions or Voided Gameplay

While every effort is made by us and third-party providers to ensure smooth operation:

1. The Platform may experience temporary disruptions due to maintenance work or other unforeseen circumstances.
2. Any wagers or actions during these events will be nullified without effect.

We reserve the right, in our absolute discretion, at any time with or without notice:

• To suspend your access or close your account(s) if we believe you have broken a rule outlined here
• Modify any provision within this Agreement

Intellectual Property and Platform Ownership

The content of this website is protected by copyright. All trademarks used on the site belong to us, Solaire Resort Casino.

Please be aware that:

1. We operate in accordance with applicable laws regulating online gaming.
2. In case of dispute or legal action brought against us due to actions taken on our platform according to these Terms and Conditions, please note we cannot guarantee your win; although you may have a valid claim under certain circumstances such as negligence.

Modification of Terms

We reserve the right to modify any provision within this Agreement at any time. Changes take effect upon publication in the website unless otherwise specified. Your continued use signifies acceptance of revised terms and conditions.

Contact or Support Guidance

Should you require clarification, please do not hesitate to contact our support team via email/sms/telephone; we will respond promptly as per standard business hours observed by us within 24h during weekdays.

Applicable Licensing or Regulatory Oversight

This Agreement is governed in accordance with laws enforced by applicable jurisdictions.

Acknowledged that you have read through and agreed upon all conditions outlined above; any breach thereof will result accordingly, giving due consideration to the specifics of our jurisdiction and its rules regarding liability limitation.